FAQ's

General

According to the Portuguese Law nº 62/2018 all holiday rentals require a Information Manual with the following:

 

MULTIPLE LANGUAGES

The information manual must be written and available for all guests in a minimum of 4 different languages where Portuguese and English are mandatory.

 

PERSON OF CONTACT

The person responsable for the registered AL must be stated in the manual and a direct line of contact must be written.

 

APPLIANCES

A list of appliances and how they function must be explained. This is why it is not possible to have a general information manual applicable for all houses.

 

NOISE REGULATIONS

Rules and regulations of the house in order to minimize disconfort to the neighbours and the surrounding areas.

 

GARBAGE DISPOSAL

Guide lines for garbage disposal or recicling and location of a municipal waste point.

Our Information Manuals are custom made according to the characteristics of your house, including its appliances and its location.

In our User Area, you will be asked a series of multiple-choice question, and depending on your answer, our extensive database will create a custom manual for you.

Payments

The payment of your bespoke Information Manual is done after you have filled in all of the questions related to the house you are describing. 

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